Most orders are processed within 1 to 5 days after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Potential delays may occur due to a high volume of orders or weather or shipping or postal service problems that are outside of our control and may cause a delay in shipping.

Domestic Shipping Rates and Estimates

Domestic calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. Items $50.00 and over, in the U.S., and are shipped using Economy rate, will receive free shipping. All other items are subject to the estimated costs, listed below, based on the weight of the item and method of shipping.

  • Orders ship via US Mail, UPS, FED EX or DHL

  • Estimated Delivery is 3-14 business days, including processing time.

  • Estimated Cost:

 Rate

Condition

Shipping Speed

Price

Economy
$50.00 and up
5 to 8 Business Days
Free
Economy
0 lb. - 5 lb.
5 to 8 Business Days
$4.90
Economy
5 lb. - 70 lb.
5 to 8 Business Days
$19.90
Standard
0 lb. - 1 lb.
3 to 4 Business Days
$6.90
Standard
1 lb. - 5 lb.
3 to 4 Business Days
$9.90

    Items that are out-of-stock in the USA warehouse may be sent from our China warehouse, which can take 8-14 business days.

     

    International Shipping

    We offer international shipping worldwide, unless excluded below.

    Countries we don’t ship to: At this time, we do not ship to:

    Bulgaria, Czechia, Denmark, Greece, Iceland, India, Indonesia, Lanka, Latvia, Lithuania, Malta, Morocco, Norway, Pakistan, Portugal, Puerto Rico, Romania, Slovakia, Sri, Taiwan, Thailand, Turkey, Vietnam. 

    Some items from our U.S. warehouses only can ship to U.S. local addresses and cannot ship to Canada, AU, U.K., etc. If you order an item to a country we cannot ship to, we will inform you ASAP and provide a full refund!

    International calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. When an international order is eligible for FREE shipping, this will be indicated at check out.

    • Estimated Delivery is 8-30 business days.

    • Estimated Cost per non-eligible item is $35.99 to $99.99 USD

    Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Averotek is not responsible for these charges if they are applied and are your responsibility as the customer.

     

    How do I check the status of my order?

    When your order has shipped, you will receive an email notification from us, including a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

    If you haven't received your order within the estimated time provided for receiving your shipping, please contact us at support@averotek.com with your name and order number, and we will look into it for you.

     

    Order Status:

    Check order status


    Shipping to P.O. boxes or Virtual Address

    We do not ship to PO Boxes or Virtual Addresses. You must have a valid Address.

    Local Pickups:

    We do not allow local pickups from any warehouses locations.

     

    Damaged Items

    In the event that your order arrives damaged, in any way, please email us as soon as possible at support@averotek.com with your order number and a photo of the item's condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

    If you have any further questions, please don't hesitate to contact us at support@averotek.com